GDPR Compliance Statement

1. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access – Request a copy of your personal data held by us
• Right to Rectification – Correct inaccurate or incomplete personal data
• Right to Erasure – Request deletion of your personal data where there is no compelling reason for continued processing
• Right to Restrict Processing – Limit how your data is processed under certain conditions
• Right to Data Portability – Obtain and reuse your personal data across different services
• Right to Object – Object to processing based on legitimate interest, direct marketing, or profiling

2. Lawful Basis for Processing

We process personal data based on the following legal grounds:

• Contractual necessity – For processing rental applications and service agreements
• Legal obligations – Where required by law for tax, audit, or regulatory purposes
• Legitimate interests – To improve our services and communication (balanced against your rights)
• Consent – For optional marketing communications and promotional content

3. Data Processing Activities

Your personal data may be processed for the following activities:

• Evaluating and managing rental applications
• Managing customer service interactions and maintenance requests
• Administering billing, invoicing, and account support
• Providing marketing communications, where consent has been given
• Complying with legal, regulatory, and contractual obligations

4. Exercising Your Rights

If you wish to exercise any of your GDPR rights or make a data-related request, you may contact us at:

• Email: privacy@tss-holdings.com
• Phone: (321) 401-2071
• Response Time: We aim to respond to all data subject requests within 30 calendar days

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.